Is your gold plating just like any other company's?

What is Vermeil?

Is the Jewelry Made With Real Gold/Silver/Rhodium?

How should I store/protect my jewelry?

What are the steps for placing Custom Orders?

How long is the shipping process?

What methods of payment are accepted?

What is the GLD confirmation number?

What is the Return Policy?

Warranty Information

How does the lifetime guarantee work?

How do I claim my prize in GLD's Tattoo Tuesday?

As an International customer, will I have to pay an Import Tax upon placing my order?

I didn’t receive my package but my tracking number says it was delivered?

Why is my discount code not valid?

If I have questions regarding my solid gold or custom order, how can I get help?

If I have an additional question that the FAQ page was unable to answer, how can I get help?